Shipping Policy

Simply Bags — Shipping Policy Last updated: May, 2026

At Simply Bags, we are dedicated to providing our customers with fast, reliable, and transparent shipping. This Shipping Policy outlines our delivery timelines, shipping process, and important information to ensure a smooth shopping experience. This policy is governed by applicable United States federal and state consumer protection laws, including the Federal Trade Commission Act and relevant state consumer protection statutes.

1. ORDER PROCESSING

Orders are processed within 1 to 3 business days before shipment. Once shipped, delivery within the United States typically takes between 7 to 14 business days depending on your location. Please note that shipping times may vary due to factors such as customs inspections, seasonal volume, or local delivery conditions. Business days do not include weekends or federal public holidays.

2. FREE PREMIUM SHIPPING

We are proud to offer Free Premium Shipping on all US orders, regardless of order value. No minimum spend, no hidden fees — just straightforward free shipping on every single order. It is our way of saying thank you for shopping with Simply Bags.

3. SHIPPING CARRIERS

We work with reliable international and domestic carriers to ensure your order reaches you safely and on time, including:

  • USPS
  • UPS
  • FedEx
  • DHL

The carrier used for your order will be selected based on your location and the most efficient delivery option available at the time of dispatch.

4. IMPORTANT SHIPPING INFORMATION

All orders are shipped from our international fulfilment warehouse. While we do our best to meet expected delivery times, external factors such as customs processing, adverse weather, or logistical disruptions may occasionally cause delays. Simply Bags is not responsible for such delays but we will always do our best to communicate any issues promptly and resolve them as quickly as possible.

Please note that for international shipments entering the United States, customs duties, taxes, or import fees are the responsibility of the customer where applicable. Most standard bag orders ship duty-free into the US under the de minimis threshold, but Simply Bags cannot guarantee exemption in all cases.

5. ORDER CONFIRMATION AND DISPATCH

Once your order is placed you will receive an order confirmation email to the address provided at checkout. Your package will be processed and dispatched within 1 to 3 business days. As soon as your order leaves our fulfilment centre you will receive a shipping confirmation email containing your tracking number so you can follow your package from dispatch all the way to your door.

6. ORDER TRACKING

All shipped orders include a tracking number provided via email once your order has been dispatched. You can use your tracking number directly on our website at www.shopsimplybags.com or on the carrier's website to view the latest real-time delivery updates for your order.

7. SHIPPING DELAYS AND EXCEPTIONS

While we make every effort to meet our stated delivery timeframes, delays can occasionally occur due to circumstances outside our control including customs processing, severe weather, carrier disruptions, or peak season volume. Simply Bags is not responsible for carrier-caused delays but we will always work with you to find a resolution. Nothing in this policy limits your rights under applicable US consumer protection law, including your right to remedies where goods are not delivered within a reasonable timeframe.

If your order has not arrived within 20 business days of your shipping confirmation email, please contact us at support@simply-bags.com and we will investigate immediately.

8. LOST OR MISSING ORDERS

If your tracking information shows your order as delivered but you have not received it, please first check with neighbours and any secure locations around your property. If the package cannot be located, contact us within 7 days of the marked delivery date at support@simply-bags.com and we will work with the carrier to resolve the issue as quickly as possible.

9. CUSTOMER SERVICE AND QUESTIONS

For any questions about your order or our shipping policy, please contact our support team:

📧 support@simply-bags.com 🌐 www.shopsimplybags.com 📍 United States

Our team is available Monday to Friday 9:00 AM to 5:00 PM EST/ Saturday to Sunday 8:00 AM to 3:00 PM and will respond to all enquiries as quickly as possible.

SUMMARY

Simply Bags is committed to ensuring a smooth and satisfying shipping experience from the moment you place your order to the moment it arrives at your door. Free Premium Shipping on every US order, full tracking on every shipment, and a support team ready to help if anything goes wrong.

Thank you for shopping with Simply Bags.

Built to last. Made to impress.

Every bag in the Simply Bags collection is handpicked for one reason: it has to feel as good as it looks. From supple full-grain leather to premium fabrics and precision stitching, we only carry bags that are built to go the distance. No fillers, no compromises. Just quality you can see, feel, and carry with confidence every single day.

16,000+ customers. Zero regrets.

We've been trusted by over 16,000 happy customers across the United States, and we don't take that lightly. Every order ships free, every bag is backed by our 30-day money-back guarantee, and our support team is here Monday through Sunday if you ever need us. Shopping with Simply Bags should feel simple, safe, and completely worth it. That's our promise - and we stand behind it every single day.

Summer Sale — Up to 50% Off

This summer we're celebrating the season with our biggest savings of the year — up to 50% off sitewide on our full collection of premium bags. No codes, no catches, no fine print. Just straightforward savings on the bags we're most proud of, for a limited time only. Whether you've had your eye on something for a while or you're discovering Simply Bags for the first time — now is the perfect moment to treat yourself.

Shop the summer sale